Privacy policy
Privacy Policy
This Privacy Policy describes how Pravea (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from praveaparis.com (the “Site”) or otherwise communicate with us regarding the Site (collectively, the “Services”). For the purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information we collect and use varies depending on how you interact with us.
In addition to the specific uses described below, we may use the information we collect to communicate with you, provide, improve, or optimize the Services, comply with legal obligations, enforce our terms of service, and protect or defend our rights and the rights of our users.
What Personal Information We Collect
The types of personal information we obtain depend on how you interact with our Site and use our Services. When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can reasonably be associated with you.
Information We Collect Directly from You
Information you directly submit to us through our Services may include:
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Contact details such as your name, address, phone number, and email address.
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Order information such as your name, billing address, shipping address, payment confirmation, email address, and phone number.
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Account information such as your username, password, and security information.
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Shopping information such as items viewed, added to cart, saved preferences, loyalty points, reviews, referrals, gift cards, and purchase history.
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Customer support information, including information you include in communications with us.
Some features of the Services may require you to provide certain information. If you choose not to provide this information, you may not be able to access certain features.
Information We Collect About Your Usage
We may automatically collect certain information about your interaction with the Services (“Usage Data”). This may include device information, browser information, IP address, network connection details, and browsing behavior on our Site. We may use cookies, pixels, and similar tracking technologies to collect this information.
Information We Obtain from Third Parties
We may obtain information from third parties, including vendors and service providers who collect information on our behalf, such as:
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Companies that support our Site and Services, such as Shopify.
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Payment processors who collect payment information to process transactions and fulfill orders.
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Marketing and analytics partners who help us understand user interactions and improve our Services.
Any information obtained from third parties will be treated in accordance with this Privacy Policy.
How We Use Your Personal Information
We use your personal information to:
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Provide products and services, process payments, fulfill orders, manage accounts, arrange shipping, and handle returns or exchanges.
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Send transactional notifications related to your purchases or account.
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Improve your shopping experience and personalize content.
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Conduct marketing and promotional communications where permitted by law.
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Detect and prevent fraud or unauthorized activity.
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Provide customer support and improve our Services.
For residents of the EEA, we process your data in accordance with GDPR, including on the basis of legitimate interest (Art. 6 (1) (f) GDPR) where applicable.
Cookies
We use cookies and similar technologies to operate and improve our Site, remember your preferences, conduct analytics, and tailor advertising. You can control or disable cookies through your browser settings; however, this may affect the functionality of the Site.
Our Site recognizes the Global Privacy Control (GPC) signal and will treat it as a valid request to opt out of certain data sharing activities where required by law.
How We Disclose Personal Information
We may disclose personal information in the following circumstances:
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To vendors and service providers who perform services on our behalf (e.g., payment processors, fulfillment partners, analytics providers).
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To marketing and business partners for advertising purposes, where permitted by law.
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To affiliates within our corporate group.
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To comply with legal obligations or protect our rights.
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In connection with a business transaction such as a merger or restructuring.
We do not use or disclose sensitive personal information without your consent or for inferring characteristics about you.
Third-Party Websites and Links
Our Site may contain links to third-party websites. We are not responsible for the privacy or security practices of those websites. We encourage you to review their policies before providing personal information.
Children’s Data
The Services are not intended for children. We do not knowingly collect personal information from individuals under the age of 16. If you believe a child has provided us with personal information, please contact us so we can delete it.
Security and Retention
While we implement appropriate security measures, no system is completely secure. We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have rights including:
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The right to access your personal information.
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The right to request deletion or correction of your information.
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The right to data portability.
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The right to opt out of targeted advertising or data sharing.
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The right to restrict processing.
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The right to withdraw consent where applicable.
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The right to lodge a complaint with a data protection authority.
We will not discriminate against you for exercising your rights. To exercise any of these rights, please contact us using the details below.
International Users
Your personal information may be transferred, stored, or processed outside your country of residence. Where required, we rely on appropriate safeguards such as Standard Contractual Clauses approved by the European Commission.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, you may contact us at:
Pravea
Email: contact@praveaparis.com
Address: 4, Allée des Sycomores, 94400 Vitry-sur-Seine, France
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For the purposes of applicable data protection laws, Pravea is the data controller of your personal information unless otherwise stated.